Privacy Policy.
Your privacy is the bedrock of our service excellence. Discover how we protect your digital footprint at XioRIDE.
1. Information Collection
We collect information that allows us to provide a bespoke rental experience. This includes:
- Identification data (Name, License details, Identity verification).
- Contact information (Phone, Email, Address).
- Transaction history and preferences.
- Telematics data for vehicle safety and performance monitoring.
2. How We Use Your Data
Your information is utilized strictly to facilitate reservations, verify identity for "Self-Drive" eligibility, provide concierge support, and enhance the security of our elite fleet. We do not sell your personal data to third-party advertisers.
3. Data Security
We employ industry-leading encryption and decentralized storage protocols to ensure your sensitive information remains impenetrable. Our systems are audited regularly to maintain the highest standards of digital safety.
4. Communication Preferences
You will receive critical updates regarding your journeys via SMS or Email. You may opt-out of secondary marketing transmissions at any time through your profile settings.
5. Right to Erasure
Subject to legal and regulatory requirements for rental records, you have the right to request the deletion of your personal data from our active systems.